AT&T Plans to Help Customers Stay Connected Despite the Coronavirus

A letter on AT&T’s Coronavirus (COVID-19) websitefrom AT&T Communications CEO, Jeff McElfresh, lays out AT&T’s commitment to help customers stay connected throughout the COVID-19 pandemic. The company’s actions include the following:

• Suspending broadband usage caps for home internet customers (no overage fees).
• Keeping AT&T public Wi-Fi hotspots open.
• Continuing to offer internet access for qualifying limited-income households at $10/month through the Access from AT&T program.
• No termination of service of any wireless, home phone or broadband residential or small business customer due to an inability to pay their bill as a result of the coronavirus pandemic – and late payment fees are waived for those customers.
• Underwriting expenses for a “one-stop” resource center to support eLearning Days from the State Educational Technology Directors Association. It is available to help all educators handle school closings and virtual learning.
• AT&T FirstNet teams are working closely to keep first responders stay connected.
• Helping businesses and universities stand-up virtual offices and classrooms with conference call and video conferencing with Cisco Webex Meetings with AT&T.

Since many RCRC-member counties and their residents are serviced by AT&T, folks are encourage to visit AT&T’s COVID-19 website here